Standard Terms and Conditions

Power Clean Pros, LLC

1) Legally Binding Agreement:

By signing a contract with PowerClean Pros, LLC, you are signing a legally binding contract for work to

be completed at an agreed-upon price. In the event that you break this contract, all deposits made to

the company shall be surrendered as damages.

2) Product Warranties:

All warranties are limited to those offered by the manufacturers of the products used. PowerClean

Pros, LLC makes no additional warranties. If you ever have a concern regarding our work,

PowerClean Pros, LLC should be notified immediately.

3) Water Usage:

By signing this agreement, you agree to provide PowerClean Pros, LLC the right to use an on-site

water supply as needed to complete the stated project without compensation. If an exterior water

supply is required, it will be at an additional charge. It is the customer’s responsibility to make sure the

water supply is on and in working order before we arrive. Additional charges will be applied if water is

not available.

4) Electrical Usage:

By signing this agreement, you agree to provide PowerClean Pros, LLC the right to use an on-site

source of electricity as needed to complete the stated project without compensation. If an exterior

source is required it will be at an additional charge.

5) Color and Tone Concerns:

The properties and species of wood age and weather can greatly affect the resulting color or tone of

the stain. Note: Variances may occur on individual boards as well as the total project, as densities and

other characteristics vary across and throughout the wood. PowerClean Pros, LLC and its associates

attempt to represent the final finish color and tones as best as possible. While we can often give you an

idea of the overall color or tone you must expect some variance in the overall finish.

6) Courtesy:

While PowerClean Pros, LLC is on site and performing work on your property, you are

responsible for keeping all children and pets, as well as other individuals away from the work area.

This is for your safety as well as our own.

7) Payments:

Payments to PowerClean Pros, LLC are due as per the contract schedule and are to be paid by check or

cash. All balances are Always due upon completion of the job. Any variance to this policy must be

agreed upon and in writing on our contract. Late charges will be immediately assessed on all balances

not paid in accordance with contract terms. The customer agrees to pay any collection cost incurred by

PowerClean Pros, LLC related to the collection process of outstanding balances.

12) Watertight:

PowerClean Pros, LLC expects your property to be in good repair and weathertight. This

includes, but is not limited to all electrical services including receptacles and light fixtures.

Doors and windows shall also be weathertight. PowerClean Pros, LLC is not responsible for

damages as a result of water infiltration from poor or improper installation, maintenance, or repair of

electrical related items or doors or windows.

8) Scheduling:

Scheduling in a business which productivity relies upon the weather can be difficult. Inclement weather

may affect scheduling. We try our best to keep scheduling conflicts to a minimum, however,

circumstances that are beyond our control may affect your project start and completion dates. You will

be notified of any changes.

9) Removal & Replacement of Deck Contents:

Removal and replacement of grills, deck furniture, planters, and any other items are the responsibility

of the homeowner. Should we need to remove items from the deck, we will not be responsible for any

damage, breakage or for storage issues. An additional charge may be applied for the time and labor

devoted to the removal of these items.

10) Damages:

PowerClean Pros, LLC is not responsible for damages due to improperly installed siding, loose shingles

or siding, broken or opened windows, improperly sealed windows and doors, wood rot, defective

construction, improperly secured wires, loose or improperly installed gutters, leaders and

improper caulking. In every aluminum siding case and in some cases with vinyl siding, the sun and

weather will bleach the color or cause fading. Power washing, which entails the removal of chalky,

gritty, or failing surface materials may cause the faded aspects of the vinyl or aluminum to stand out.

PowerClean Pros, LLC will not be responsible for such conditions. PowerClean Pros, LLC will not be

responsible for loose mortar that may dislodge during the cleaning process.

11) Stains:

Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stains and

paints are examples of materials that cannot be removed by conventional means. We make every

attempt to point these areas out to the customer when quoting the project. Sometimes, these stains

cannot be removed at all.

13) Window Spotting:

Windows may become water spotted as a result of our services. Window cleaning is NOT included however, this is a service that we can provide at an additional cost.

14) Concrete:

The appearance of concrete depends on several factors most linked to when the concrete was

initially poured and cured. When concrete with dirt, mold, mildew, algae, etc.

are cleaned, the concrete will then reveal any and all imperfections that the pollutants and stains

have covered up. The customer understands that not all concrete will look the same even on the same

driveway, patio, sidewalk, or concrete slab.

15.) Our Guarantee:

Power Clean Pros, LLC is committed to quality, and we strive to exceed all of our customers expectations. By doing this, we provide of customers with an 100% satisfaction guarantee. We believe the job is not done until we have the approval from our clients.

Merchant Policies